In March 2013, we released – Navvia Essentials.  This addition was designed to simplify the publishing and dissemination of your "essential" process documentation via a simple "no training required" interface.  This enhancement will enable you to quickly communicate and demonstrate the value of your Service Management program. 

What you will learn:

  • Navvia Essentials and the ITSM Program Office
  • The importance of clear and concise process documentation
  • Our simple approach to maintaining and publishing process documentation
  • The light weight "no training required" process portal for your end users
  • How to engage your users through Surveys and Tasks
  • Educating your users through FREE, on-demand and Live ITSM training