Watch and learn about the state of ITSM implementations and the key findings to identify trends and opportunities for the ITSM community. 

Over the last 8 years we have seen the rise of SaaS, the growth of ITIL, and increased management support for IT Service Management as a whole.

So what does 2013 hold in store? Register fo find out now!

  • Where the ITSM Industry is going
  • What trends are emerging
  • What's new and exciting with best practices
  • Tools and frameworks